2. What personal data we use
2.1. Basic account data
You provide your mobile phone number, email address, and basic account data (which may include your name, photo, and other background information) to create a PLAN account.
The display name is chosen by you in order to help your contacts and others to contact you and recognize who you are. Your photo and username (if chosen) on the PLAN is always public.
Your display name doesn’t have to be your real name. But keep in mind that users who save your name in their contacts will see you by the name they saved, not the name on your screen.
2.2. Your message
We ONLY store messages, photos, videos and documents on our servers so you can access your data from any of your devices at any time. Your data are secured and not not accessible by any third-parties for commercial or advertising purposes.
It is not advisable to have contact information in the content of your message due to breach of privacy.
2.3. Phone number, Email address and Contacts
PLAN uses your phone number and/or email address information to identify you or authenticate your actions.
If you want other users to see your phone number or email address, you can enable the ‘Privacy’ section option to ‘Share your information’ in your Account Settings.
2.4. PLAN ads, cookies & tracking
2.5. Third-party websites and apps
PLAN may contain links to other third-party websites or you may access Apps from a third-party site. We are not responsible for the privacy practices or the content of these third-party sites
2.6. B2B partners data
3. Keep your personal data safe
3.1. Data storage
The PLAN stores your data in a cloud service provided by a third party, where the PLAN leases a designated space. However, the servers and networks located within these data centers and on which your personal data are stored are under the control of the PLAN.
3.2. Storage time
4. Personal data processing
4.1. Our services
We will process your data to deliver your cloud chat history, including messages and files, to any of your devices logged into the PLAN.
4.2. Safety and security
PLAN supports a safe cyber community. To improve the security of your account, and to prevent spam, abuse and other violations of our Terms of Service, we may or may not collect metadata such as IP address, PLAN devices and applications you have used. However, this data are secured and not accessible by third parties.
4.3. Spam and Abuse
We use automated algorithms to analyze messages in cloud chats to prevent spam and phishing.
If other users report that you have violated PLAN ‘s Terms of Service, our moderators may check the content you have submitted. If a spam report on your messages are confirmed, your account may be restricted temporarily or permanently. In the case of more serious violations, your account may be banned.
4.4. Ability to work on multiple devices
We may also store some aggregated metadata to make PLAN features work across all your devices.
5. Subjects for sharing personal data
5.1. Other PLAN Users
5.2. Relevant divisions and companies
We may share your personal data with: The PLAN Development Team at Wonder Architecture & Construction Co., Ltd., based in Vietnam;
5.3. Law enforcement agency
If the PLAN receives a court order confirming you as a terrorist suspect, we may disclose your IP address and phone number to the relevant authorities.
6. Your rights to the personal data you provide to us
6.1. Your rights
Under certain circumstances, you have rights regarding your personal data. You have the right to: (1) request a copy of all your personal data that we store and transmit that copy to another data controller; (2) delete (see section 7 below) your personal data; and (3) complain to national data protection authorities about our processing of your personal data contrary to what we have stated.
6.2. Exercitation of your rights
If you wish to exercise any of these rights, please contact us using the details in section 9 below.
6.3. Data settings
You can control how your data is used (for example, sharing your information) in your Account Settings.
If you do not agree to the requirements of the PLAN, we will not be able to provide you with our Services. You can delete your PLAN account (see section 7).
7. Data deletion
If you want to delete your account, you can do so on the Account Settings page. Erasing your account will delete your account information. This action must be confirmed via your PLAN account and cannot be undone.
In the chat, you can choose to delete the message for all participants within a period of no more than 1 hour from the time you send the message. If the message has passed the delete able period, you will no longer be able to delete it.
7.3. Account self-destruction
By default, if you stop using your PLAN and go offline for at least 6 months, your account will be deleted.
9. Questions and inquiries
If you have any questions about our privacy and data policy, please contact us by email: email@example.com.